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Frequently Asked Questions
New to Murf
Intro to Murf AI
Setup and Onboarding
Managing Your Account
Free Trial
Getting Started
Script Import and Structuring
Finding the Right Voice & Settings
Adding Media Files
Frequently Asked Questions
New to Murf
Working with the Studio
Payment and Billing
Workspaces and Account Management
Voice Cloning
Commercial Rights
Working with the Studio
Studio Elements
Voices and Languages
Voice Settings
Working with Imports
Timeline and Project Settings
Exports
Collaboration
Gen2 Voice Model
HTML Embed
Audio to Text
AI Dubbing
Introduction
Murf Dub Project
Dubbing Credits
Pricing and Plans
Editing Dub
Workspaces
Introduction
Types of User Roles
Invite Team Members
Managing Projects and Folders
Permissions and Privacy
Voice Generation Time (VGT)
Tracking VGT Consumption
Payments and Billing
Managing Payments and Billing
Frequently Asked Questions/ Troubleshooting
Taxes
YouTube Codes
Adding YouTube Codes
Introduction to YouTube Codes
Content ID Claims
API
Introduction
Generating Speech
API Pricing and Plans
Integrations & Add Ons
Windows Voices Installer
Canva
Voice Cloning
Introduction
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Help Center
Frequently Asked Questions
New to Murf
Intro to Murf AI
Setup and Onboarding
Managing Your Account
Free Trial
Getting Started
Script Import and Structuring
Finding the Right Voice & Settings
Adding Media Files
Frequently Asked Questions
New to Murf
Working with the Studio
Payment and Billing
Workspaces and Account Management
Voice Cloning
Commercial Rights
Working with the Studio
Studio Elements
Voices and Languages
Voice Settings
Working with Imports
Timeline and Project Settings
Exports
Collaboration
Gen2 Voice Model
HTML Embed
Audio to Text
AI Dubbing
Introduction
Murf Dub Project
Dubbing Credits
Pricing and Plans
Editing Dub
Workspaces
Introduction
Types of User Roles
Invite Team Members
Managing Projects and Folders
Permissions and Privacy
Voice Generation Time (VGT)
Tracking VGT Consumption
Payments and Billing
Managing Payments and Billing
Frequently Asked Questions/ Troubleshooting
Taxes
YouTube Codes
Adding YouTube Codes
Introduction to YouTube Codes
Content ID Claims
API
Introduction
Generating Speech
API Pricing and Plans
Integrations & Add Ons
Windows Voices Installer
Canva
Voice Cloning
Introduction
Frequently Asked Questions
Explore our extensive collection of frequently asked questions on products, payments, billing, and commercial rights.
Does Murf offer affiliate marketing programs?
How do I download my project as an 8-bit WAV file?
How do I have the AI read my website?
New to Murf
What are your support hours?
Can I extend my free trial?
I created a new account and cannot access my free trial
I haven't received my verification email
How can I contact the support team?
Do you offer any discount?
Is live chat available outside of regular business hours?
How quickly will I get a response via chat or email after hours?
How to listen to the voiceover?
See more
Working with the Studio
Can I use Murf with 3rd party LMS, Video Editing and Audio Editing tools?
How to adjust the volume?
How do I download the script as subtitles?
Can multiple users work on the same project?
How to change voice/language?
Can I record my voice in the Studio?
What does failed to synthesize mean?
How do I save my project?
Is there an Undo feature?
Where do my downloads get saved?
Can I upload a PDF file?
How to change the video resolution/aspect ratio?
How to play the full project?
Camtasia: Troubleshooting Guide
How to apply the voice to the entire project?
What are the different options for audio file bitrates?
Can I translate my project in the Studio?
What are Retired Voices on Murf Studio?
How do I create a project with multiple characters?
How do I download my project as a single file?
How can I rename the audio files?
How to download an IVR or telephony audio?
How to add my audio to Articulate 360?
How to add my project to WordPress?
How do I convert my blog/webpage into audio?
I uploaded my video to Audio to Text, but I can't see it.
My video has both original voice and AI voice.
Troubleshooting Login Issues
How do I burn/hardcode subtitles into my video?
I can’t add the voiceover to my Canva design
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Payment and Billing
Downloading your Invoice
How do I modify the billing information on my invoice?
Why am I seeing a “Contact Support” button instead of “Buy Plan” or “Upgrade” while upgrading?
Workspaces and Account Management
How can I transfer the ownership of my Workspace?
I forgot my password
Login Error - Business Email ID's
My workspace invite email is blank.
Voice Cloning
Can I clone my own voice in the Studio?
Can you create different styles for the same voice?
Commercial Rights
Will my commercial rights be valid after my subscription has ended?
Can I upload my content on YouTube and monetize it?
Do I have commercial rights over the voice-over created?