- Help Center
- Frequently Asked Questions
- New to Murf
I created a new account and cannot access my free trial
No worries, reach out to our support team and we'll have this resolved for you.
In the event that you have just created a new account and discover that your trial usage has been depleted (Voice Generation Time = 0 minutes), it may be due to our systems detecting multiple accounts as multiple accounts are not permitted as per our Terms of Service.
If this is the case, please don't hesitate to contact us through live chat or email, and our team will be happy to unblock your account from the backend.