Working with the Studio
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      3. Working with the Studio

      How to download an IVR or telephony audio?

      We support a-LAW and μ-LAW audio compression formats commonly used in telephony and digital voice recording.

      If you’re working with international telephony or voice data for customer service applications, choose the format based on your regional standards (a-LAW for Europe, μ-LAW for North America and Japan).

       

       

      Feel free to contact Support through live chat or email for guidance on selecting the most suitable download format for your specific needs.