Frequently Asked Questions/ Troubleshooting
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      2. Payments and Billing
      3. Frequently Asked Questions/ Troubleshooting

      What happens to my account and projects after canceling?

      Access to all premium features and download access will expire at the end of your billing cycle.

      • Once the subscription has been canceled, no further transactions will be made on your account.

      • The following will only be available to use only until the end of your current billing cycle.

        • Voice Generation Time (VGT) & Transcription Time

        • Render and Download projects

        • Premium features ( Voice Changer & Stock Media Library)

      • After the plan has been canclled:
        • Users will not be able to render and download projects.
        • Plan VGT and any VGT carried forward from a previous cycle will be lost. After the plan is cancelled:

      Your projects will remain in your workspace even after you cancel your subscription and will only be automatically deleted 30 days after being moved to the trash (for non-enterprise users). Projects manually deleted from the trash are permanently removed. Due to the project limit(2 concurrent projects), these projects will be locked and can’t be edited unless you upgrade your plan to unlock them.