1. Help Center
  2. Payments and Billing
  3. Frequently Asked Questions/ Troubleshooting

How does adding or removing users affect billing?

Editor seats (incl. admin seats) are billed as per Pricing Plans. Viewers are free of cost and are not billed.

The costs for editor seats, including admin seats, are based on the pricing plans available.

Adding an Editor Seat

If you are on a paid plan, you can add seats by going to the pricing page or from the Add Seat button when you invite an editor.

When you add an editor seat, we'll charge you a prorated amount equivalent to:

Per seat price x time (no. of days) remaining in the billing period.

We send out invoices monthly, and you can go to My Account > Workspace Settings > Invoices to access past invoices.

Removing an Editor's Seat

Depending on the plan and the role, you can change the role of an editor to a viewer or remove an editor from the workspace. If you want to reduce the number of editor seats in your plan, please write to us at support@murf.ai


Viewers are completely free and are not charged. Additionally, you can add many viewers to your workspace without additional fees.